Questions & Answers

Begin your application on our Signup page. Have a valid photo ID (passport or driver's license) and proof of address ready.

It varies by account: $200 for a Personal account, $25,000 for Offshore, and $1,000,000 for Private Banking.

Most Personal accounts clear within 24 hours. Offshore and Private Banking accounts take 3–5 business days, since they involve extra due diligence.

There's no monthly fee as long as you keep the account's minimum balance. Below that, a small tiered service fee applies.

Yes. Data at rest uses AES-256 and data in transit uses TLS 1.3 — the same standards banks rely on across the industry.

You can use SMS, email, or a hardware security key (U2F) — whichever second layer of protection suits you best.

They're held in stable, well-regulated jurisdictions that carry strong legal protections.

We never sell client information. We share data only with regulators, and only when the law requires it.

Yes. Transfers between Charter North Bank accounts settle almost instantly, wherever you're banking from.

More than 25 major currencies, including USD, EUR, GBP, CHF, JPY, and SGD.

Limits scale with your account tier. Private Banking clients get much higher limits on digital asset transactions.

They're worked out each day from the Net Asset Value (NAV) of the fund's underlying holdings.

Freeze it straight away from your dashboard. A replacement ships to your address on file within 48 hours.

Yes — consolidated tax certificates and annual transaction reports are ready to download each January.